Last Updated: January 2025
This Privacy Policy explains how the Te Matatini App ("we," "us," or "our") collects, uses, shares, and protects your information when you use our mobile application ("App") and any related services (collectively, the "Services").
1. Information We Collect
We may collect the following types of information from you when you use the Services:
1.1 Personal Information:
- Contact Information: Such as your name, email address, gender and iwi.
- Account Information: Such as your Te Matatini App username, and other account-related details.
- Device Information: Such as your device type (e.g., iOS, Android), operating system version, unique device identifiers (UDID), and mobile network information.
- Location Information: We may collect your location information, to provide location-based services, improve the App's functionality, and personalise your experience. You can typically control location services through your device settings.
- Usage Information: Such as the date and time you use the App, the features you use, and your interactions within the App (e.g., clicks, taps, scrolls).
- Transaction Information: If you make any in-app purchases or engage in other transactions within the App, we may collect information related to those transactions, such as the amount, date, and payment method.
- Social Media Information: If you connect your social media accounts (e.g., Facebook, Google) to the App, we may collect information from those accounts as permitted by your privacy settings on those platforms.
1.2 Non-Personal Information:
- Aggregated Data: We may collect and use aggregated data, such as usage statistics and demographics, which does not identify individual users.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your use of the Services, such as your browsing behavior, device information, and preferences. You can typically control cookies through your browser or device settings.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide and maintain the Services: This includes delivering the App, providing customer support, and ensuring the functionality and security of the Services.
- To personalise your experience: We may use your information to personalize the content and features you see within the App, such as recommendations and tailored offers.
- To communicate with you: We may use your contact information to send you notifications, updates, and promotional messages related to the Services. You can typically opt-out of receiving marketing communications by following the instructions provided in the communication itself.
- To improve the Services: We may use your information to analyse usage patterns, identify trends, and improve the overall user experience.
- To conduct research and development: We may use your information for research and development purposes, such as to improve the App's features and functionality.
- To comply with legal and regulatory requirements: We may use your information to comply with applicable laws, regulations, and legal processes.
- To protect our rights and interests: We may use your information to protect our rights, interests, and property, as well as the rights and interests of our users and others.
3. Sharing Your Information
We may share your information with the following third parties:
- Service Providers: We may share your information with third-party service providers who assist us in providing the Services, such as data analytics providers, cloud service providers, and marketing platforms. These providers are contractually obligated to protect your information in accordance with this Privacy Policy.
- Business Partners: We may share your information with our business partners for joint marketing or promotional activities.
- Legal and Law Enforcement: We may disclose your information to law enforcement or other authorities as required by law or in response to valid legal requests.
4. Data Security
We take reasonable measures to protect your information from unauthorised access, use, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of any information you transmit to us or store on our systems.
5. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately.
6. Your Rights
Under New Zealand law, you may have certain rights regarding your personal information, including:
- Access: You may have the right to access the personal information we hold about you.
- Correction: You may have the right to request that we correct any inaccuracies in your personal information.
- Erasure: You may have the right to request that we delete your personal information under certain circumstances.
- Restriction: You may have the right to restrict the processing of your personal information under certain circumstances.
- Data Portability: You may have the right to receive your personal information in a portable format under certain circumstances.
- Objection: You may have the right to object to the processing of your personal information under certain circumstances.
To exercise your rights, please contact us using the contact information provided below.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the App and/or by other means, such as sending you an email notification.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: admin@tematatinienterprises.co.nz
9. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of New Zealand.